On frames
The model code is composed by the first 2 letters + 4 digits (e.g: RB3183) imprinted inside the left temple of a standard frame.
On the website
The model code is reported in any product detail page. It is composed by the first 2 letters + 4 digits (e.g: RB3183) of the code displayed in the image above.
FEATURES
META ai
Chat with Meta AI to get on-the-go suggestions and answers. Simply ask your AI glasses to brainstorm recipes for tonight’s dinner, or remind you where you parked. You can even learn more about landmarks as you travel or use live translation to have back-and-forth conversations in 6 languages and counting, without Wi-Fi.
MORE BATTERY LIFE
Spend more time living and less time charging with 8 hours of battery life. More battery life lets you go from day-to-night at a music festival asking your glasses questions about the performers, capturing photos or videos, and listening to music on your way home. (5)
ENHANCED CAPTURE
Capture what you see and hear without taking out your phone. Say “Hey Meta, take a photo” to capture vivid photos while keeping your hands free to walk the dog. For life's important moments, the ultrawide 12 MP camera and five mic system captures even higher quality 3K ultra-HD videos(1) with precision and clarity.
LISTEN
Speakers built into the arms of the glasses deliver sound only you can hear, while 5 built-in microphones pick up crisp audio for calls. Listen to music and more with discreet open-ear speakers that deliver rich, quality audio without blocking out conversations or the ambient noises around you.
controls
Unlock a range of hands-free possibilities with voice command(2) – call and message, capture content, and manage media settings with your phone in your pocket. Or activate the features in a single touch with the hyper-responsive touchpad and capture button.
META AI APP
Set up and manage your glasses, import and share your photos and videos, learn about new features, and manage settings so your glasses are always up to date. The Meta AI app is required to support your glasses experience. (6)
We’ve been innovating lens technology since 1937. Today our journey continues with prescription.
OPTIMUM vision performance
We build your lenses alongside the frame, for a more precise fit that delivers clear vision at all angles.
ADVANCED LIGHT protection
Our collection of clear, sun and light-intelligent lenses features the latest innovations for every lifestyle.
ORIGINAL STYLE
You don’t have to compromise on style. Every lens is etched with the logo and is available in different thicknesses.
We’ll ask for your prescription during the checkout process. Choose from 3 different options:
Enter manually
Enter your prescription information manually before checkout.
Upload file
Upload a file or a picture of your prescription before checkout.
Send via email or text
After purchase, send your prescription to RXservice@ray-ban.com or text it to 58381
FAQ
From content creation to maintenance, find everything you need to knowabout your Ray-Ban Meta glasses in our dedicated support center.
You can buy Ray-Ban Meta glasses on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online & in store). Currently they're available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia. They are also available in select markets via the Meta website.
We ship Ray-Ban Meta collection to all supported countries: United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia, however some regional exclusions apply. For more details, please view our shipping policy.
To operate Ray-Ban Meta glasses you need to connect your glasses with a smart phone and the Meta AI app. Here’s the complete checklist:
- Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iOS 14.4 and above. See complete list of supported phones here
- Wireless internet access
- USB-C charging plug (if charging from a power outlet and not directly from a USB point)
- A valid Meta account
- Meta AI app (downloadable from your App store here or by scanning this QR code)
Returns are rare for Ray-Ban Meta glasses so we’re sorry that something didn’t work out with your purchase.
Ray-Ban Meta glasses purchased online can be returned by mail.
To return your Ray-Ban Meta glasses by mail please complete the following steps:
- Contact Customer Care who will assess the status of the glasses and arrange the return for you.
- Import all of your captures to your phone or the Meta AI app.
- Factory reset the glasses to remove your personal data and delete your captures.
- Turn off the glasses.
- Prepare your return with the box that your glasses arrived in. In addition to the glasses please add all of the accessories, including the charging case. If the box is no longer available or in a suitable condition, please ask Customer Care for a return kit and we’ll mail you everything you need to complete the return.
Follow the shipping instructions listed on your box. Or download the instructions here
You can view and download the Ray-Ban Meta manufacturer warranty policy here.
Any manufacturers' defects are covered under warranty. The Warranty lasts for one (1) year from the date of purchase of the Product. However, if you purchase the Product from within the EU or EFTA, the Limited Warranty Period shall be two (2) years.
Ray-Ban Meta gen 2 is an upgraded version of Ray-Ban Meta, offering improvements in video quality, battery life and smart features:
1) Better Video Quality
- Ray-Ban Meta gen 2 captures at 2203 x 2938 (6.5MP) vs 1360 x 1880 (2.6MP) on Ray-Ban Meta.
2) Longer Battery Life
- Ray-Ban Meta gen 2 has a battery life of 8 hours (vs 4 hours on Ray-Ban Meta).
- Ray-Ban Meta gen 2 has 19 hours of standby (vs 12.5 hours on Ray-Ban Meta).
- Ray-Ban Meta gen 2 has 5.3 hours of calling (vs 4h on Ray-Ban Meta) and 5 hours of music playback (vs 3.5h on Ray-Ban Meta).
3) Style & Product Range: same styles and fit options (Wayfarer Regular and Large sizes, Headliner high and low bridges, Skyler).
- Ray-Ban Meta gen 2 adds visual differentiation: the inner temple shows "(gen 2)" marking
Your Ray-Ban Meta glasses have a different charge lifecycle based on the generation.
1) Ray-Ban Meta:
Fully charged glasses last up to 4 hours for moderate usage and up to 3 hours with continuous audio streaming and voice assistance. This may vary with use and other factors.
2) Ray-Ban Meta gen 2:
Fully charged glasses last up to 8 hours for moderate usage and up to 5 hours with continuous audio streaming and voice assistance. This may vary with use and other factors.
FREE PICK UP IN STORE
Shop online, find your nearest store
GET STARTED IN STORE
We'll set up your AI Glasses
FREE & EASY RETURNS
By mail
AFTER CARE IN STORE
Benefit from our team of experts
What do I need to use Ray-Ban Meta?
To operate Ray-Ban Meta you need a smart phone and a Meta account. Check our dedicated smart glasses FAQ for the complete checklist.
Ready? Get your smart glasses delivered to store and our team of experts will set them up for you.
How does Pick Up In Store work?
Simply select the store that you want your eyewear delivered to and complete the purchase. You'll be notified as soon as your product has arrived in store. You'll need to present your ID card and order receipt at pick up.
NEED FURTHER HELP?
CHECK OUR ONLINE AND IN-STORE SERVICES PAGE
(Gen 2)
Learn about the things you see around you
“Hey Meta, look and tell me about that monument”
Ask to translate a sign
"Hey Meta, look and tell me what this says in English"
Get outfit inspiration
“Hey Meta, suggest a stylish outfit for a casual day out”
Send voice messages
“Hey Meta, send a voice message to mom”
Listen to your favorite MUSIC OR PODCAST
“Hey Meta, play a podcast that explores unique destinations”
Capture things you want to remember
“Hey Meta, take a video”